Candy Stripers

A famous critical care doctor once told me that “they want candy stripers delivering medicine.” That choice of the phrase probably dates both of us, but hopefully, it’s not too prehistoric to make the point. He was griping about what he viewed as an institutional assault on physician judgment and prerogatives. Long after that, I […]

Patient-Care Satisfaction Centered Modeling? Really?

When I represented hospitals, my boss used to stress bedside manner as the most effective risk management. It’s been forty years and the industry is still trying to figure out a way to make that stick. Healthcare is fully embracing the concept of consumerism, and with that comes the need for consumer and patient satisfaction—and […]

Every second, an older person in the United States falls and injures themselves, and every 20 minutes one of them dies from the fall.

Here is the link to today’s story. FAU team receives $1 million grant to identify effective fall prevention strategies for older adults Nursing homes and assisted living facilities are governed by special rules. These rules are separate from the normal statutes and rules applied to doctors and hospitals in medical malpractice cases. You can learn […]

Florida Tenet officials say that the systems “are coming back and patient worries are preposterous.”

The link to the story from Palm Beach County is here: Patients express concern over Tenet Health’s potential malpractice Rather than trying to sum it up, allow me to let the story speak for itself. It is one more example of how patients are treated as simple objects or vehicles for the health system to […]