The Daily

How Cigna Saves Millions by Having Its Doctors Reject Claims Without Reading Them

Like the insured persons in the story below, follow your instincts when it comes to insurance claims you think have been improperly denied. If you suspect something, they probably are improperly denied.

The rejection of van Terheyden’s claim was typical for Cigna, one of the country’s largest insurers. The company has built a system that allows its doctors to instantly reject a claim on medical grounds without opening the patient file, leaving people with unexpected bills, according to corporate documents and interviews with former Cigna officials.

Here’s the link:

How Cigna Saves Millions by Having Its Doctors Reject Claims Without Reading Them